Trading Standards - Cost of Living Payment Scams

17th October 2024

There have been reports of scam text messages which say you may be eligible to receive a "UK Government living expenses subsidy" for 2023-2024.
You are asked to click the link in the message within 24 hours to claim the subsidy.
The full text reads:

"We will begin disbursing living expenses to help you get through the winter. If you receive information proving that you are eligible to apply, please update your information in the link as soon as possible to claim it. We will close the application deadline tomorrow. Please apply as soon as possible. If you fail to receive it after the time, we will reallocate the funds to other citizens in need."

The link in the message leads to a scam website with UK Government branding, where you are asked to enter your contact details and your bank account information.

Be suspicious of any message or cold call asking you to apply for a cost of living subsidy or payment.
If you are eligible, you do not need to apply for the cost of living payment. You will be paid automatically in the same way you usually get your benefit or tax credits.

How to Avoid
Any call or message asking you to apply for a cost of living payment or to contact someone about the payment is likely to be a scam.

DWP will never ask for your personal details via text message or email.

If you receive a text message, email or cold call asking for your details or for a fee to 'apply' for the payment, do not click on any links or provide any details.

Forward suspicious text messages for free to 7726 and send suspicious emails to [email protected]

Find out More
UK Government guidance: www.gov.uk/guidance/cost-of-living-payment and www.gov.uk/cost-living-help-local-council